Monthly Archives: September 2008

How to respond to a Blog crisis in 5 Steps by Rohit Bhargava

Rohit published an excellent article on how to deal with negative attacks on a company by a blogger on his blog Influential Marketing.  The five steps are:

1.  Identify the participants
2.  Evaluate the conversation
3.  Respond authentically
4.  Publish your point of view
5.  Monitor and respond to conversation

For more details read the post here.

Blogged with the Flock Browser